The Best Of: Where to start the Conscious Capitalism Journey - Customers
Beyond just satisfied customers to consistently creating raving fans at Trader Joe’s. Listen to the former President of Trader Joe’s, Doug Rauch, describe his ’stakeholder centric’ approach to Customers . Also Doug’s latest venture aimed at food and nutritional deserts in America’s cities- The Daily Table.
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About Doug Rauch:
Doug spent 31 years with Trader Joe’s Company, the last 14 years as a President, helping grow the business from a small, nine-store chain in Southern California, to a nationally acclaimed retail success story. He developed their prized buying philosophy, created their unique private label food program, and wrote and executed the Business Plan for expanding Trader Joe’s nationally. He graduated from Trader Joe’s in 2008.
Doug is also the Founder/President of Daily Table, an innovative non-profit retail solution tackling the issue of hunger/obesity by utilizing the excess, high quality, nutritious food that would otherwise be wasted. Daily Table offers tasty, nutritious grab-n-go meals and groceries at affordable prices to the food insecure (49 million Americans) in our inner cities in a manner that delivers dignity and economic sustainability.
He received his Executive M.B.A. from the Peter Drucker School of Management, Claremont University, where he won several honorary awards including the Early Career Outstanding Entrepreneur Award from Peter Drucker.
Doug is also a Trustee at Olin College of Engineering; Board of Overseers at WBUR; and serves on the board of several for-profit and non-profit companies.
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